Terms of Service
These Terms of Service govern your use of Berry OS, a marketing operating system provided by Digital Berries. By creating an account, purchasing a plan or using the service, you agree to these terms.
1. Accounts
You are responsible for providing accurate account information, protecting your login credentials and ensuring that people using your workspace are authorized to do so. You must not share credentials in a way that compromises account security.
2. Plans and subscriptions
Berry OS offers Starter, Growth and Custom plans. Prices, included modules, limits and billing cadence are displayed on the pricing page or agreed in a custom proposal. Recurring subscriptions renew according to the selected billing cycle until cancelled or otherwise ended.
3. Payments
Payments are initiated only after the Digital Berries team approves a Berry OS request and shares the applicable payment instructions. Berry OS receives only the account and payment-reference information required to activate and support an approved workspace.
4. Plan changes and cancellation
Where supported, you may change or cancel your plan through Berry OS billing controls or by contacting support. Changes are subject to the applicable payment provider rules and the billing policy displayed at the time of purchase.
5. Acceptable use
You may use Berry OS only for lawful business and marketing activities. You may not use it for fraud, abuse, unlawful surveillance, unauthorized access, malware, spam that violates applicable law, infringement or attempts to bypass security or usage controls.
6. Integrations and third-party services
Berry OS can connect to third-party services such as advertising, social, analytics, email, messaging and payment platforms. Your use of those services is also subject to their own terms, permissions and eligibility requirements. We do not guarantee continued availability of a third-party API.
Facebook, Instagram and WhatsApp (Meta). When you connect Meta assets, you authorise Berry OS to access the ad accounts, Pages, Instagram business accounts and WhatsApp Business accounts you select, only to show your workspace its own data, publish content you create or schedule and send messages you write. You must have the right to manage those assets and must follow Meta's Platform Terms and policies. We never sell Meta data or use it for advertising profiling. You can disconnect in Berry OS Integrations or remove Berry OS in Facebook Settings → Business Integrations at any time; see our Privacy Policy and Data Deletion Instructions.
7. AI features
Berry AI provides assistance and recommendations. AI output can be incomplete or incorrect and should be reviewed before important business, financial, legal or advertising decisions. High-impact actions should require appropriate human review and confirmation.
8. Intellectual property
Digital Berries and its licensors retain rights in the Berry OS software, branding, interfaces and documentation. You retain rights in content and business data that you submit, subject to the permissions needed to operate the service.
9. Availability and changes
We may improve, modify or retire features as the product evolves. We aim for reliable service but cannot guarantee uninterrupted availability of the website, integrations or third-party services.
10. Limitation of liability
To the extent permitted by applicable law, Digital Berries is not responsible for indirect, incidental, special or consequential losses arising from use of the service or third-party services. Nothing in these terms limits liability that cannot legally be limited.
11. Contact
Questions about these terms can be sent to contact@digitalberries.co.in.