Frequently Asked Questions
Everything you need to know about how Berry OS connects, automates, and scales marketing operations. If your question is not listed, try the interactive Berry AI on our homepage or contact our team directly.
What is Berry OS?
Berry OS by Digital Berries is the AI operating system for modern marketing teams. Rather than forcing your team to switch between 10 disconnected tools (Meta Ads, spreadsheets, WhatsApp, CRM, reports, SEO), Berry OS unifies your marketing operation into one connected layer: Connect → Understand → Automate → Measure → Grow.
Who is Berry OS built for?
Berry OS is built for marketing agencies managing multiple client retainers, high-growth e-commerce brands scaling ad spend, lean startups needing end-to-end acquisition visibility, creators managing sponsorships, and in-house marketing teams seeking unified cross-channel attribution.
Is Berry OS a replacement for Meta Ads Manager?
No. Berry OS acts as the intelligent operating layer that connects directly to Meta Ads via official OAuth Login for Business. It tracks budget pacing in real time, surfaces creative fatigue, and stages approved optimizations, executing them safely through official Meta Graph APIs while keeping your team in control.
How does Berry AI work?
Berry AI operates with real-time awareness of your active ad spend, inbound CRM leads, keyword movements, and client retainers. It evaluates incoming signals against your target pacing rules and delivers actionable recommendations with evidence.
Can Berry AI execute actions without my permission?
Never. Berry OS enforces a strict human-in-the-loop approval architecture. When an optimization opportunity or lead routing action is identified, it is staged in an approval queue. Only when an authorized team member approves does the connected API action execute.
How does Meta OAuth work in Berry OS?
You authorize your ad accounts using official Meta Login for Business OAuth. You never share your Facebook password with Berry OS. You select the authorized ad accounts and permissions, and your tokens are encrypted securely server-side.
Is my client and marketing data secure?
Yes. Berry OS employs strict multi-tenant isolation, ensuring workspaces never share data. All API keys and secrets are stored in a server-side vault and never exposed in browser source code. Role-based access controls let you restrict client and team permissions.
Can agencies manage multiple clients from one login?
Yes. Berry OS was specifically architected for agencies. The Client 360° suite allows you to manage separate workspaces for each client, monitor portfolio-wide health scores, automate white-label client PDF reports, and assign account directors with isolated permissions.
Can I upgrade or change plans later?
Yes. You can upgrade from Starter ($17/mo) to Growth ($35/mo) or Custom at any time directly from your billing settings. Plan upgrades take effect immediately with prorated billing.
What integrations are available out of the box?
Berry OS natively connects to Meta Ads (Facebook & Instagram Ads), Instagram Graph, Google Search Console, Google Analytics 4, WhatsApp Cloud API, Zoho CRM, Razorpay, PayPal, SMTP/IMAP mail servers, and custom Webhooks.
How does billing and the 7-day free trial work?
Create your workspace in a minute — no card needed. Our team approves new workspaces (usually within one business day) and your 7-day free trial starts then, with every feature unlocked. Subscribe any time from Billing: Razorpay in India (UPI, cards, netbanking, GST invoice) or PayPal internationally. Annual billing gives you 2 months free, and you can switch plans whenever you like.