Refund & Cancellation Policy

Subscription cancellation

You can request cancellation of a Berry OS subscription through the available billing controls or by contacting support. Cancellation stops future renewal according to the subscription state and payment provider rules.

Monthly plans

Monthly subscriptions are billed for the selected billing period. Cancellation normally prevents the next renewal; access treatment follows the active subscription state and the applicable billing terms shown at checkout.

Annual plans

Annual plans are billed for the annual term when enabled. Annual recurring checkout is only offered when the corresponding payment-provider plan is configured. Refund eligibility depends on the purchase terms, applicable law and the specific agreement for the account.

Custom plans

Custom plans, setup fees and bespoke implementation work may have separate commercial terms stated in the proposal or order form.

Payment disputes

If you believe a payment was made in error, contact contact@digitalberries.co.in with your Berry customer details and payment reference. We will review the account and applicable billing records.

Third-party payment processing

The Digital Berries team provides payment instructions after eligibility review. Any payment provider used for an approved account controls its own authorization and payment-processing rules.